Connecting to a Multigenerational Workforce

  • 24 Sep 2012
  • 5:45 PM - 8:45 PM
  • The Norwalk Inn


Registration is closed

Connecting to a Multigenerational Workforce


  • Monica Walters, Executive Director of Learning & Development, Cengage (previously Thomson Learning)
  • Will Ruch, CEO/Managing Partner, Versant.


An unprecedented number of workers from four generations are working alongside one another and bringing their own values, goals and communication approaches to the workplace.  Given the generational dynamics in the workplace affect morale, productivity, recruitment and retention, how does an organization optimize productivity from all workers?   Learn how Cengage worked with Versant to train their managers and employees to overcome generational barriers.


Attend this interactive session to learn:

  • Differences among generations currently in the workforce and what to expect in the future
  • How Cengage addressed these challenges
  • Tips for what you could do to engage millennials and future workers


Monica Walters is the Executive Director, Learning and Development for Cengage Learning. In this role, Monica is responsible for learning and development and talent management initiatives for the organization. Prior to Cengage Learning, Monica held senior positions in learning and development with Terex Corporation, Prudential Financial and MasterCard.


Will Ruch is CEO/Managing Partner of Versant, which specializes in employee communications that align employees and drive results.  Will has helped to establish Versant’s special practice, VERSANT/WORKS, as a leader in Generational Workforce issues and strategies for the recruiting and retention of high-performing employees.  In addition to Thomson Reuters, Will has also worked with Xerox, Northwestern Mutual Insurance, Lincoln Financial and Kohl’s Department Stores.

With Thanks to Our Event Sponsor:


Gilman Performance Systems



Our team of six former Managers of Learning who have worked with over 150 repeat clients  can help you and your organization be even more successful.



    Gilman Performance Systems       

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